mFortune Casino Terms of Use

These Terms and Conditions set out the rules that govern your use of our platform and the relationship between you and us. They explain your responsibilities as a user, the way we manage accounts, payments and promotions, and how we handle disputes and updates. By registering or using the site you accept these terms, and we recommend you read them carefully before placing bets or making deposits.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person unless we agree otherwise in writing. You must not share login credentials or allow others to access your account. We may suspend or close accounts where we suspect fraud, abuse, collusion or unauthorised access. You must notify us immediately if you believe your account has been compromised.

Eligibility requirements

To use the platform you must meet our minimum eligibility criteria, including being of legal age in the United Kingdom and providing correct personal information during registration. We carry out identity and age verification checks and may request documents to confirm name, address and payment ownership. Accounts that fail verification may be restricted or closed and deposits refunded where appropriate.

Acceptable platform use

Users must not use the platform for unlawful activity, money laundering, or to conceal identity or location. Use of bots, automated play or any software that gives an unfair advantage is prohibited. Location-masking tools such as VPNs may breach our terms and result in wagering being voided and accounts being closed. We reserve the right to refuse access where behaviour or activity breaches these rules.

General bonus and promotion rules

Promotions are subject to specific terms that apply in addition to these general conditions. We will publish promotion rules where relevant and these will govern eligibility, wagering requirements and any maximum cash-out. Active bonuses may be removed if you request a withdrawal or if we detect prohibited activity. We may correct errors in promotional credits and refuse bonus claims that arise from abuse or misuse.

Deposits and withdrawals

All deposits must be made from payment methods in your name. Credit card deposits are not accepted where prohibited by law or policy. Withdrawal requests are subject to verification checks and may require additional documentation. We may delay, limit or refuse withdrawals while identity, source of funds or anti-money-laundering checks are incomplete. Transaction limits and processing times are published in the cashier section and may change from time to time.

Dispute resolution

If you have a dispute with us you should contact our support team in the first instance. We will investigate and respond within a reasonable time. If we cannot resolve the matter internally, we will advise you of independent dispute options available in the United Kingdom. During any dispute we may temporarily restrict account activity while investigations are underway.

Updates to terms and conditions

We may update these terms from time to time. Where changes are material we will provide notice on the site or by email. Continued use of the platform after publication of updated terms constitutes acceptance. You should regularly review the terms to ensure you remain informed of your rights and obligations.